Looks like Twitter users are not the only ones facing problems today, Spotify users on Tuesday said the music streaming service is down. Many users took to social media to report that they have been locked out of their accounts.
This article was written by Saman Iqbal and originally published by Insider Paper.
According to the monitoring site DownDetector, user complaints about Spotify began to rise around 1:10 p.m. ET. It’s not clear what’s causing the technical difficulties.
Among the errors that users encountered was a message informing them that their username and password were incorrect.
Spotify confirmed problems with its service on Twitter, adding that it was also investigating what was going on.
“Something’s not quite right, and we’re looking into it. Thanks for your reports!,” Spotify said in a statement on Twitter.
Multiple reports say that Discord is also having outages.
Spotify is among the most popularly used music applications in the world. However, much to the user’s dismay, the application is down today. Many complaints lodged on the official Spotify site state that songs only play for a few seconds before the application completely shuts down. Users around the world are experiencing an outage that prevents song playback. The issue began around 8 AM ET and continues presently, a large number of Spotify users have expressed disappointment at the fact that the issue has still not been resolved yet. The application continuously gives an error that states “can’t play the current song.”
According to staff at Spotify, they have acknowledged the issues and are working to restore the application as soon as they can. The official tweet by Spotify staff states that “We’re aware of some issues right now and are checking them out! We’ll keep you posted.”
The persisting outage is only being experienced by users who are trying to playback any songs that they recently played on the application. The problem does not exist for songs that have already been synced with a user’s Android or an iOS device.
Being one of the most popularly used applications among youngsters, Spotify has rarely displayed any issues with connectivity or outages. The last time an issue persisted on the application was during July due to a Facebook iOS SDK issue, which meant that the app crashed as soon as the user clicked upon it. Down Detector UK reported that there have been 3000 reports regarding the issue.
Despite being down for hours, no progress has been made to resolve the issue. The application still displays the following 3 errors:
- Something went wrong. Have another go? Try again.
- Sorry, something went wrong. That didn’t work. Please have another go.
- Can’t play the current song.